Frequently Asked Questions
- What are the file requirements for a profile photo?
- I’m having trouble signing up.
- I can’t find my city on the list of locations.
- I typed the wrong email address when I signed up. What do I do?
- I’m having a problem activating my account.
- I haven’t received my activation email. What do I do?
- How do I change my password?
- I’ve forgotten my password.
- What changes if my profile is anonymous?
- Can I create more than one account?
- I share an email address, can we still make separate accounts?
- How do I update my personal information?
- How do I change my profile photo?
- Can I update my City/Town and Country?
- If I delete my account, will my uploaded video still be included in Virtual Choir 6?
- How do I stop Eric Whitacre / the Virtual Choir emailing me?
- How do I delete my account?